After my post a few weeks ago about the challenges we had flying with our nut allergic boys on United, I thought I would post a positive experience we recently had flying with Delta. Within the last week, we took a total of 4 Delta flights with our peanut, tree nut, and dairy allergic boys. Although we have primarily flown on Delta with our boys over the last 8 years, and we travel quite often with our sons, I wanted to share this very positive experience.
As always, I notified Delta by calling their Sky Miles number that we would be traveling with our nut allergic children on our upcoming tip. The representative assured me that no nuts would be served on the aircrafts during our trip. I hung up the call with a sense of relief and felt good about our upcoming vacation.
On both of the travel dates I reiterated to the check in Delta representative that our children had nut allergies. She/he stated this was noted in the system and the flight crew would be notified of this information. Upon the aircraft leaving the gate on all of our flights, the head flight attendant made an announcement stating, “We will not be serving peanuts on the flight today because a passenger has a serious nut allergy…instead we will be serving our Bischoff cookies and pretzels…thank you for your cooperation.” This was music to my ears and both my husband and I were relieved. However, there is of course still the possibility of passengers bringing their own nuts and nut products onto the aircraft. Thankfully my children’s nut allergy is not airborne so this is never an issue.
Thank you Delta for another safe and pleasant flying experience with our nut-allergic boys! I appreciate the effort both you and your staff continue to exhibit to keep food allergic passengers safe on your aircrafts! We WILL definitely be traveling with you again in the future!